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Please Notice!

There may be extra toll/custom fees taking goods into the country you are ordering from. Please check this with your country’s laws. We will not falsely declare a lower value to avoid this.

Frequently Asked Questions

Does your shipping costs seem unreasonably high?

When you order from the Synergy Shop, you are buying directly from the artist. This means that if you buy products from two or several different artists, you will also pay  separate shipping fees, as they are sent from different locations.  If you are in doubt, please contact us.

 

When will the product be shipped?

Each artist is responsible for the shipping of their products, and each artist have different routines. Generally products will be shipped within one week or so.

 

Where does the money go?

The money goes directly to the artists of each product, except a small shop fee and the regular bank and PayPal fees.

 

What if I don’t receive the goods, or something is wrong with the order?

You will have to contact the artist directly, preferably by e-mail. You will find the e-mail address in the order confirmation you should have received.